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Anonymous

7 months ago

From the moment we entered the emergency department, the doctors were unprofessional, rude and unempathetic. The medical team involved in this ordeal included Dr. Anurag Sharma, Dr. Karan Dang, Dr. Shivam, Dr. Karishma, Dr. Dheeraj, Dr. Ankit, Dr. Amandeep, a woman anesthetist, and the ventilator technician. My mother passed away in a painful, traumatic, and undignified manner at Paras Hospital. Please do not bring your loved ones here in an emergency or agree to ventilator support. Their priority is never saving lives but forcing ventilators at any cost. She was admitted with high CO2 levels and placed on BiPAP, which was helping. Yet, within 30 minutes, Dr. Dheeraj pressured us, saying, "Her BP is dropping; she needs a ventilator." We refused, as my mother never wanted it. Her BP had been normal until they gave her Dytor which makes BP go down. Later, a ventilator technician and even hospital chairman Dr. Anurag Sharma forced for ventilator, saying, "It’s a simple procedure. Your mother doesn't understand science, but you are educated and should know there’s no risk in it. It is a simple procedure." They didn't disclose any complications of ventilator. The next day, Dr. Ankit again pushed for ventilator. When we said we wanted to take her home, he manipulated us, saying her reports were fine and she had a 99% chance of recovery and we should give her a chance. We agreed. The moment she was intubated, her condition worsened. We were not allowed to see her. Later in the night, they told us she had pneumonia and blamed us for delaying ventilation which they had pressured us for. Actually they never checked for secretions before intubating her and didn’t even do the necessary steps before ventilator. By morning, doctors avoided giving updates. They were trying to even avoid eye contact. Finally Dr. Dheeraj told us to take her home, saying survival chances were slim, while Dr. Anurag Sharma contradicted him, assuring us she would recover. After 48 hours, they tried removing the ventilator, causing cardiac arrest. Dr. Anurag Sharma, now rudely told us, “I’m not God. No one is immortal. Take her elsewhere if you are not satisfied with the treatment.” How can someone take the patient somewhere else with tens of tubes running into the body? We were fully trapped. My mother passed away in extreme pain. During this time, two other senior patients had similar deaths. Doctors incompetence took away the right of a dignified death from her. Even the final death summary was falsified. Terrible experience. Emergency department and ICU is the worst. Never go or take your family members there, very a few come back alive. Search for negative reviews, recently a young girl of 22 years old died just having typhoid after they put her on ventilator. Their doctors and staff do not care for patients in ICU at all.

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Manmeet Singh

1 year ago

Doctor was good and waiting time was very less