Is cashless insurance available at MSMC for cancer treatment?

Dear Uday Kumar ji,

Yes, Mazumdar Shaw Medical Centre (MSMC) offers cashless insurance facilities for eligible cancer treatments. The hospital works with numerous health insurance providers and Third-Party Administrators (TPAs) to help patients receive cashless treatment, subject to their insurance policy terms, coverage, and pre-authorisation approval. As a HexaHealth partner hospital, we also assist patients with the complete insurance process to make their treatment journey smoother.

Cancer Treatments Eligible for Cashless Insurance

Depending on your insurance policy and insurer approval, cashless facilities may be available for :

• Chemotherapy

• Cancer surgery

• Radiation therapy

• Bone Marrow Transplant (BMT)

• Stem Cell Transplant

• CAR T-cell Therapy

• Hospitalisation, diagnostic investigations, and other approved oncology procedures

The final approval depends on your insurer, policy coverage, and the treatment recommended by your oncologist.

Insurance Support at MSMC

The hospital has a dedicated insurance team that helps patients with :

• Insurance eligibility verification

• Cashless pre-authorisation requests

• Coordination with insurance companies and TPAs

• Documentation required for claim processing

• Guidance for reimbursement claims, if cashless approval is not available

Patients eligible under government health schemes, including Ayushman Bharat (PM-JAY), can also check whether their cancer treatment package is covered under the scheme guidelines.

How HexaHealth Can Help

When you choose Mazumdar Shaw Medical Centre through HexaHealth, our care team provides complete assistance by:

• Verifying your insurance eligibility before admission.

• Coordinating cashless approval with the hospital and insurer.

• Helping with pre-authorisation documentation.

• Providing treatment cost estimates and coverage guidance.

• Scheduling appointments with Medical, Surgical, and Radiation Oncologists.

• Offering dedicated support from consultation through post-treatment follow-up.

If you let us know your insurance provider or government health scheme and the type of cancer treatment recommended, our team can help verify your cashless eligibility and guide you through the approval process before your hospital visit.

Wishing you and your family good health always.
Warm regards,
Team HexaHealth