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Why haven't I received an appointment after payment?

S
SANJAY SAHU
Posted Under Others, on 12 July 2025

S
SANJAY SAHU
Posted Under Others, on 12 July 2025

Description

I was payed gmfor consutation but Appointment not get

Write Answer...
H
HexaHealth Team
Expert

Dear Sanjay Sahu ji,

We sincerely apologise for the inconvenience caused. Your consultation payment was received, but the appointment could not be confirmed due to unforeseen issues.

Please be assured that we have already initiated the refund from our end. The amount will reflect in your original payment method within 5–7 working days, depending on your bank or payment provider.

If you need help booking a new appointment or have any questions regarding the refund, our care team is here to support you at every step. Thank you for your patience and understanding.

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10 months ago
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